How Can We Help?

Certification Automation FAQs

Article author
Becky Carnegie
  • Updated

Same boat. New name. Bigger fleet.

Ship.png  

On Sept 21, 2021, we became a part of the OneTrust family. Now, we're changing our name to Certification Automation, a keystone solution of the OneTrust GRC & Security Cloud.

When will Tugboat Logic by OneTrust become OneTrust Certification Automation?

On December 13, 2022, Tugboat Logic will be changing its name to Certification Automation.

When did Tugboat Logic become a part of OneTrust?

On September 21, 2021, OneTrust acquired Tugboat Logic.  

Who is OneTrust?

OneTrust is the market-defining leader in Trust Intelligence that believes what’s good for society is good for business. The OneTrust technology platform connects privacy, GRC, ethics and ESG teams, data and processes so companies can collaborate seamlessly and put trust at the center of their operations and culture. Read more about OneTrust.

What is the GRC & Security Assurance Cloud?

The GRC & Security Assurance Cloud offers many solutions to help your organization and supply chain remain resilient. Certification Automation (formerly Tugboat Logic) is one of these solutions. Read about the GRC and Security Assurance Cloud.

How will this affect my InfoSec program?

While our name might be different, our mission remains unchanged – it’s just on a bigger scale. Through the OneTrust GRC & Security Assurance Cloud, we are empowering businesses to automate security compliance and certification processes – so you can operate with confidence.    

As a current customer, you don’t need to worry! You can still expect the same products and services that you’ve grown accustomed to, just with an elevated look and a new name.

Will the Tugboat Logic email notifications change?

Once the brand is updated, our email notifications will have a new look and include the organization logo uploaded in your Organization Settings. Read Organization Settings to learn how to add a logo for your organization.

Will this affect the Tugboat Logic community?  

We have migrated content from the Tugboat Logic community (The Helm) and made it available in the myOneTrust portal as of May 2023.  You will need to create an account on my.OneTrust.com to access these resources.  

Will this affect the Tugboat Logic Knowledge Base?

The Knowledge Base will have a new look but remain unchanged. The Knowledge Base will still be accessible through the platform via the Resources/Support section in the main navigation.

How will this impact Tugboat Logic integrations that link to the Tugboat Logic domain?

The Tugboat Logic domain will remain unchanged. This means that the OAuth domain will not change at this time. Any future domain changes will be reflected in the integrations documentation.

What will happen to the Tugboat Logic Chrome Extension?

The Tugboat Logic Chrome Extension will be updated to reflect OneTrust Certification Automation. There will be no change to the functionality of the extension, but third-party services have independent release schedules that may require extra time to update. To prevent a gap in service, we will update the extension as soon as possible after our initial launch. 

What about the Microsoft Teams and Slack notifications that my team has enabled?

The Tugboat Logic Microsoft Teams and Slack notification services will be updated to reflect OneTrust Certification Automation. There will be no change to functionality with these tools, but third-party services have independent release schedules and may require extra time to update. To prevent a gap in service, we will update these notification services as soon as possible after our initial launch. 

What if I have additional questions?

If you have questions or concerns, please reach out to your Implementation Consultant or Customer Success Manager. We will continue to compile questions in this FAQ article.

Was this article helpful?